Terms of Service
VelocitySocialPro — Terms of Service
- Acceptance of Terms
By accessing or using VelocitySocialPro, including purchasing services or creating an account, users agree to these Terms and all referenced policies. If there is disagreement with any part, the service must not be used. - Services
VelocitySocialPro provides social media marketing and related digital services delivered on a best-effort basis. Delivery timelines, metrics (e.g., followers, views), and platform compatibility may vary and are not guaranteed due to third‑party platform changes and limitations. - Eligibility
Use of the service requires being at least 18 years old or the age of majority in the jurisdiction, and having authority to accept these Terms on behalf of oneself or an organization. - Accounts and Security
- Users are responsible for account credentials, activity under the account, and keeping information accurate and updated.
- Any suspected unauthorized use must be reported promptly.
- VelocitySocialPro may suspend or terminate accounts for suspected fraud, abuse, policy violations, or risk.
- Orders, Pricing, and Payments
- Prices and available services may change at any time without notice.
- All charges must be paid in full at the time of order using the available payment methods.
- Orders may be canceled or adjusted if there are errors, stock/availability issues, or risk flags.
- Delivery and Performance
- Estimated delivery times are for convenience and are not guaranteed.
- Results may fluctuate due to third‑party algorithms, platform actions, or removals beyond control.
- Partial fulfillment may occur; refunds or credits for partial delivery are at VelocitySocialPro’s discretion per the Refund Policy.
- Acceptable Use
Users must not:
- Engage in illegal, abusive, deceptive, or malicious activity.
- Violate third‑party terms, intellectual property, or privacy rights.
- Interfere with service integrity or security, or attempt to bypass limits or protections.
- Submit harmful content, spam, or malware.
VelocitySocialPro may refuse, suspend, or cancel services that, in its judgment, breach these rules.
- Third‑Party Platforms
Many services depend on third‑party platforms. Those platforms may change features, algorithms, or enforcement at any time, which can impact delivery and results. Users are responsible for compliance with each platform’s terms. - No Warranties
Services are provided “as is” and “as available.” VelocitySocialPro disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. No advice or information creates any warranty unless expressly stated in writing. - Limitation of Liability
To the maximum extent permitted by law:
- VelocitySocialPro will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
- Total liability for any claim related to the services will not exceed the amount paid for the specific order giving rise to the claim.
- Indemnification
Users agree to indemnify and hold harmless VelocitySocialPro, its affiliates, and personnel from any claims, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from use of the services, violation of these Terms, or infringement of third‑party rights. - Refunds and Disputes
- Due to the nature of digital services, all sales are generally final once delivery begins.
- Refunds or credits may be provided at VelocitySocialPro’s sole discretion in cases of non‑delivery or material failure attributable to VelocitySocialPro.
- Filing payment disputes or chargebacks without first contacting support may result in account suspension.
- Compliance and Risk
Users are solely responsible for ensuring orders comply with applicable laws and platform policies. VelocitySocialPro does not advise on legal compliance and may decline orders deemed high risk. - Intellectual Property
All trademarks, logos, site content, and service materials are owned by VelocitySocialPro or its licensors. No rights are granted except as necessary to use the services under these Terms. - Privacy
Personal data is processed according to the Privacy Policy. By using the services, users consent to such processing and represent that all submitted data is accurate and authorized. - Changes to the Terms
VelocitySocialPro may update these Terms at any time. Continued use after changes constitutes acceptance. The “Last Updated” date reflects the current version. - Suspension and Termination
VelocitySocialPro may suspend or terminate access at any time for any reason, including suspected abuse, non‑payment, or legal/regulatory requirements. Upon termination, provisions that by nature should survive (e.g., limitations of liability, indemnities) remain in effect. - Governing Law and Dispute Resolution
These Terms are governed by the laws of the specified jurisdiction of VelocitySocialPro’s principal place of business, excluding conflict of law rules. Disputes will be resolved in the courts of that jurisdiction, unless otherwise required by law. - Severability and Waiver
If any provision is found unenforceable, the remaining terms remain in effect. Failure to enforce a provision is not a waiver of rights. - Contact
Questions about these Terms should be directed to the support contact listed on the website’s Contact page.